Terms of Delivery
These terms concern international
deliveries to institutional buyers. Private persons are advised to contact
Museum Bookshop, firstname.lastname@example.org, tel. +358 9 8567 5100.
products are delivered by economy parcel post (cash on delivery) in 2-4
weeks; the time depends on postal services. Air mail deliveries are made
by request only; please contact Museum Bookshop.
includes an invoice. Terms of payment: 30 days net, directly into our bank
account. Cheques or credit cards are not accepted.
Orders placed by
people under 18 are not delivered.
In order to deliver products, we need your name, address, postal code,
telephone number and e-mail address. This information is not forwarded to
1) Sweden, Denmark, Germany, the Benelux Countries
2) Other EU countries
3) The Baltic Countries, Poland, Russia, Norway
4) Other European
countries, Northern Africa, the Middle East
5) North America
1) Basic rate: EUR 19.00 +
per each kilo: EUR 1.00
2) Basic rate: EUR 19.00 + per each kilo: EUR
3) Basic rate: EUR 16.00 + per each kilo: EUR 1.40
rate: EUR 16.00 + per each kilo: EUR 1.80
5) Basic rate: EUR 16.00 +
per each kilo: EUR 2.70
6) Basic rate: EUR 16.00 + per each kilo: EUR
Maximum weight 30 kg
products can be returned or exchanged within 14 days. Returned products
must be unused.
Return by mail:
If you return our products by
mail, please attach a copy of the invoice you received together with the
Return address :
Museum of Finnish Architecture
Exchange by mail:
case the product we delivered is damaged or wrong, please return it for
exchange as instructed above.
If you wish for some other reason to
exchange the product you ordered for another, please return it as
instructed above and make a new order via our Internet service (normal
delivery costs are charged).
Refund for returns:
If you return a
product by mail, the sum you have paid for it will be refunded. Please
attach your bank account number to the copy of invoice.